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Tracking Your Delivery
Real-Time Delivery Tracking
How to Track
Go to Orders tab
Select your active order
View real-time map
Order Status Stages
Order Placed
: Restaurant received your order
Preparing
: Kitchen is preparing your food
Ready for Pickup
: Driver assigned and heading to restaurant
Picked Up
: Driver has your food
On the Way
: Driver heading to your location
Arriving
: Driver is nearby
Delivered
: Order complete
Communication
Chat with Driver
: Tap the chat icon
Call Driver
: Tap the phone icon
Share Location
: Help driver find you
Notifications
Push notifications for each status change
SMS updates for important changes
In-app alerts
What if delivery is late?
Check traffic conditions on map
Contact driver for update
Request refund if significantly delayed (2+ hours)
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