At Life with Pi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our super app.
1. Information We Collect
We collect information you provide directly to us, including:
• **Personal Information**: Name, email address, phone number, and profile picture when you create an account.
• **Payment Information**: Pi wallet address and transaction history within our platform.
• **Location Data**: With your consent, we collect location data to provide location-based services like PiFood delivery and PiMove rides.
• **Usage Data**: Information about how you use our services, including browsing history, search queries, and interaction with features.
• **Device Information**: Device type, operating system, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the collected information to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Personalize your experience and provide tailored recommendations
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations
3. Information Sharing
We may share your information with:
• **Service Providers**: Restaurants, drivers, merchants, and other partners who fulfill your orders
• **Pi Network**: For wallet verification and transaction processing
• **Legal Requirements**: When required by law or to protect our rights
• **Business Transfers**: In connection with any merger or acquisition
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures including:
• End-to-end encryption for sensitive data
• Regular security audits and penetration testing
• Secure data centers with 24/7 monitoring
• Multi-factor authentication options
• Regular employee security training
5. Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing communications
• Restrict processing of your data
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we retain certain information for up to 90 days for legal and business purposes.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@pilife.vn or through our in-app support.