Life with Pi
Help Center

Lost Items


Recovering Lost Items


Immediate Steps

  • Check "Trip History" for driver contact
  • Use in-app chat to contact driver
  • Report lost item in app

    • How to Report

  • Go to Orders > Trip History
  • Select the trip
  • Tap "Lost Item"
  • Describe item
  • Submit report

    • What Happens Next

  • Driver notified immediately
  • 24-hour response window
  • Coordinate pickup if found

    • Recovery Options

  • Meet driver at agreed location
  • Have item delivered (fee may apply)
  • Pickup from PiMove hub

    • Tips

  • Check car before exiting
  • Report immediately
  • Provide accurate description
  • Be responsive to driver contact

    • Contact

  • Support: support@pilife.vn
  • Hotline: +84 28 1234 5678

    • Was this article helpful?

    Related Articles

    Booking a RideDriver Safety Features

    Still need help?

    Our support team is available 24/7