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Payment Failed


Resolving Payment Failures


Common Causes

  • Insufficient Pi balance
  • Network connectivity issues
  • Pi Browser not updated
  • Wallet connection expired

  • Solutions


    Check Your Balance

  • Open PiPay
  • Verify sufficient funds
  • Include fees in calculation

  • Reconnect Wallet

  • Settings > Payment Methods
  • Disconnect Pi Wallet
  • Reconnect and authorize

  • Update Pi Browser

  • Ensure latest version
  • Log out and back in

  • If Payment Was Charged But Failed

  • Wait 15 minutes
  • Check transaction history
  • If not refunded, contact support
  • Provide transaction ID

  • Contact Support

  • Email: support@pilife.vn
  • Include: Transaction ID, amount, time

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